Become the supplier your customers rely on and recommend to others.

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In FMCG, trust is earned, not assumed.

Buyers don’t just want great products. They want confidence in your delivery, clarity in your comms and the certainty that you’ll make their job easier, not harder.

This service helps you earn that trust by fixing the operational gaps, miscommunications and misaligned processes that erode confidence and replacing them with structure, transparency, and service that performs under pressure.

 

What MET will fix:

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Restore delivery confidence.

Turn missed deliveries into measurable reliability.

Improve OTIF (On Time, In Full) performance.

Reduce chargebacks, fines and lost listings.

Build a track record of service your customers trust.

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Align your commercial and supply teams

 

Buyers feel it when your left hand doesn’t talk to your right.

Sync supply chain with sales, marketing and finance.

Run joint planning cycles that support customer strategy.

 

Reduce internal friction that causes external failure.

Be easier to work with.

The smoother your operations, the stronger your relationships. Improve EDI integration, order accuracy and issue resolution.

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Set clear points of contact, fast fixes, and proactive communication.

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Build reputational capital that pays off with every new pitch.

 

What you gain:

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Customers stop chasing you and start championing you.

Because when you’re reliable, aligned, and responsive, trust isn’t a goal. 

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It’s your competitive edge.